Critical Care for Companies :: Emergency Counseling for Businesses
12 Steps: Executive Overview
Step 1: Why Businesses Fail
Step 2: How to Know if Your Business is in Trouble
Step 3: Are You Prepared for the Task
Step 4: Turnaround Leadership
Step 5: Organizing Your Turnaround Team
Step 6: Stop the Bleeding (Cash)
Step 7: Problem  Diagnostics
Step 8: Marketing During the Turnaround
Step 9: Developing the Turnaround Plan
Step 10: Down-Sizing Staff
Step 11: Dealing with Creditors
Step 12: Financing During the Turnaround
Disclaimer-Please Read


Who is Bob Wood?                    

I am the president of Virtual Knowledge Management (VKM, Inc.), a business consultancy specializing in turnarounds for both complete business units as well as distressed information technology projects. Critical Care for Companies is a wholly owned subsidiary of VKM, Inc. I have been focusing on turnarounds for over 15 years and have turnaround experience in sporting goods, software & high tech, healthcare, leisure and commercial travel services, residential and commercial construction, ministry and insurance. This experience has been both national (United States) and international. In addition I have been involved in for profit as well as not for profit turnarounds.

The information below will give you more insight into my company's business & consulting philosophies:

 Virtual Knowledge Management (VKM) is a Trouble-Shooting consultancy specializing in Business and large Information Technology Project Turnarounds. The specific Core Competencies of VKM revolve around best demonstrated business practices in the following areas:

ü  Rapid & Accurate Diagnosis of Business & Project Problems

ü  Turnaround Management (6 months or less for a complete turnaround)

ü  Market Based Strategic Planning

ü  10 Step Project Management Program

ü  High Impact Strategic Marketing Model

ü  Executive Personal Productivity System

 My company believes that knowledge should be shared.  This means all knowledge models are made available to client organizations accompanied by the necessary training required to achieve high levels of competency.  This is directly opposite the approach taken by most consultant practices.  The usual method is to use the "black box" approach in that all models, processes, and data bases supporting the various methodologies used by the consulting group are kept hidden from the client.  The theory is that this will result in a dependency upon the consulting group and thus more opportunity for revenue streams back to the consultants. 

 VKM's goal is to make clients more knowledgeable, helping them make better decisions and enhancing their capabilities.  The net/net of this is that clients will become more effective in running their businesses and projects as a result of an engagement with VKM…and clients will not become dependent upon VKM!


VKM President, Robert F. Wood

 Bob holds a bachelors and masters degree in Marketing.  He has taught Marketing & Management at the college and university level for over 5 years.  In addition, he has over 25 years experience in senior level Marketing positions and Turnaround Business & Information Technology Project Consulting.

     A few of Bob's accomplishments are: 

ü  Completed a Turnaround within a business unit of one of the largest consumer credit card companies in the world.  This engagement resulted in the project stabilizing and turning a profit within 6 months. Previously, this initiative was close to failing.  A senior level executive for the vendor employing Bob's services stated that if this project were to fail, there was a very high probability that the vendor would fail due to the size of the law suites expected to be filed. 

ü  Provided Strategic and Operational leadership to a Healthcare Informatics business’s sales & marketing function leading to an aggressive business development program.  Resulted in eight new contracts in one year representing over $3,250,000 of business.  This level of sales success in terms of numbers of new contracts in one year had never been achieved in the company’s history. 

ü  Accomplished an aggressive turnaround of a Cleveland based business in the healthcare field losing $6,000,000 per year. The business generated a $3,000,000 profit after twelve months. 

ü  A North Dakota healthcare business achieved the greatest percentage sales increase compared to 25 company markets and accomplished 5-year enrollment goals in 2 1/2 years due to the sales & marketing program Bob developed. 

ü  A retail and wholesale sporting goods business achieved its highest sales and most profitable season in its 80-year history.  The sales volume increased 400% in a 4-year period under Bob's leadership. 

ü  Reorganized and managed a sales team in a healthcare business in Indiana, which resulted in a 350% increase in sales

ü  Managed the development and execution of a marketing communications program for a business in Wisconsin.  According to the CEO, the campaign was the most effective they had ever rolled out and assisted them in becoming the #1 healthcare business in the market

ü  Organized and managed a health services corporation's first Research and Development Division and developed over $10,000,000 in new products/businesses in 2 years

ü  Overall project manager for the largest systems/standardized business practices project in an insurance company’s 95-year history. Staff included 100 Managed Healthcare specialists and 200 I/T programmers/technical experts.  The CEO characterized the HMO Foundation Project as "one of the best run projects he had seen in his career".






Copyright 2005 Critical Care for Companies
Created by
Exodus Design Studios